Link to the Training Environment
https://ilwictraining.dhs.illinois.gov/i-wic/wichome.aspx
After logging into the training environment, select clinic: 7771167001 LA TRAINING CLINIC
If you are unable to log into the training environment, please speak with your WIC Coordinator.
Training Agenda and Practice Scenarios: please print this document prior to training
Scenario 1: Introduction to WIC
- Understanding Roles in WIC (pdf)
- Communication with WIC Participants
- Illinois WIC Program Participant Rights and Responsibilities
- Notification of Appeal Rights and Fair Hearing
- Illinois WIC Income Guidelines
- Assessing Gross Income
- How to read a pay stub (pdf)
- Assessing Separate Households
- Approved Adjunctive Eligibility Resources
- WIC Ineligibility/Termination Notice
- WIC Ineligibility/Termination Notice (Spanish)
- WIC Vendor Complaint Form
- Illinois WIC Program PPS: National Voter Registration Requirements
- WIC Certification Periods
Scenario 2: Searching for and Opening Records
Scenario 3: Appointment Scheduling
Scenario 4: Certifying a new pregnant woman
- Certifying a New Participant - Support Staff Activities
- National Voter Registration Requirements (PPS)
- eWIC Card Brochure
- WIC Benefit Application Brochure
- Understanding the Family Shopping List (pdf)
- IL WIC Food List: English
- WIC ID Card: English
- WIC ID Card: Spanish
Scenario 5: Recertification - 30 day cert
- Certifying a New Participant - Support Staff Activities
- Understanding the Family Shopping List (pdf)
- IL WIC Food List: English
- WIC ID Card: English
- WIC ID Card: Spanish
Scenario 6: Secondary Education Appointment (WIC Health)
Scenario 7: Over Income During Certification
- No handouts for this section