State and local agency personnel working in the support staff capacity with the Illinois WIC Program.
1 day
Class Times
09:00 AM - 04:00 PM

This training has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.

  • CLASS REGISTRATION
  • July 14, 2022: registration closes July 7, 2022
  • August 11, 2022: registration closes August 4, 2022
  • September 15, 2022: registration closes September 2, 2022
  • October 6, 2022: registration closes September 23, 2022
  • November 10, 2022: registration closes October 28, 2022
  • December 8, 2022: registration closes November 25, 2022
  • January 19, 2023;  registration closes January 6, 2023
  • February 9, 2023:  registration closes January 27, 2023
  • March 16, 2023: registration closes March 3, 2023
  • April 13, 2023:  registration closes March 31, 2023
  • May 11, 2023: registration closes April 28, 2023
  • June 8, 2023: registration closes May 26, 2023

Additional Information

Upon completion of the course, participants will be able to:

  • Reference the WIC Policy and Procedure Manual regarding support staff responsibilities including the eligibility requirements of the WIC Program
  • Access the IWIC system and accurately complete a participant search
  • Demonstrate proficiency in enrolling new participants in IWIC
  • Demonstrate an understanding of support staff responsibilities for various types of visits including benefit issuance, future appointment scheduling and participant referrals

Special Instructions: In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of Frontline staff. Attendees must also complete the following on the Frontline Orientation checklist:

  • 1. Illinois WIC Management Information System (MIS) Basics – All sections
  • 2. Illinois WIC Frontline Role and Eligibility Determination Process – All sections
  • 3. Illinois WIC Frontline Role with Nutrition Education, Documentation and Customer Services (PCS) – All sections
  • 4. Illinois Authorized WIC Food List
  • 5. Illinois Authorized WIC LA Vendor List
  • 6. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
  • By registering for this training, I certify I have completed the above Pre-Work to attend IWIC Frontline Training
  • In order to receive a certificate of completion, you must attend both days and complete the assigned training scenarios.
PT - WIC
0.00
0.00
Trainer(s)
V. Mina Caban, BS; Marlin Hollis, BA, MPA; Monica Murphy-Hayes, BS, CLE
Training Type

Upcoming Events

Dec 08, 2022 - Online
Jan 19, 2023 - Online
Feb 09, 2023 - Online
Mar 16, 2023 - Online
Apr 13, 2023 - Online
May 11, 2023 - Online
Jun 08, 2023 - Online