Registration for this course closes one week prior to the training date.
Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
- Planner: Renee S. Byrd, BS, MSEd
Additional Information
Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment
- Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.
2. Care Coordination & Service Navigation
- Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.
3. Communication & Cultural Competency
- Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.
4. Documentation & Data Management
- Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.
5. Collaboration with Nursing Staff
- Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.
6. Outcome Monitoring & Follow-Up
- Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.
7. Program Knowledge & Compliance
- Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Renee S. Byrd, BS, MSEd